Privacy Policy

Updated: 12/09/2024

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.serenityprojectsltd.co.uk and interact with us, including through Facebook and Google advertising.

Information We Collect

We collect personal information, such as your name, email address, phone number, and address, when you voluntarily provide it to us through our website or Facebook ads. We may also collect information about your interactions with our website and Facebook ads, such as IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

1. Respond to your inquiries and provide you with the services you request.

2. Customise your experience and improve our website and services.

3. Communicate with you about promotions, offers, and updates.

4. Analyse the effectiveness of our Facebook and Google advertising campaigns.

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. We may also share your information in response to legal processes or when required by law.

Your Choices

You can choose not to provide certain personal information, although it may limit your ability to access certain features of our website or receive certain services. You can also opt out of receiving promotional communications from us by following the instructions provided in the communication.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy from time to time by posting the revised version on our website. Your continued use of our website or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at using the contact form on our website, https://www.serenityprojectsltd.co.uk/contact.

ADDRESS: The Old Observer Building

Telford Road, Unit OBL 16, PO Box 22 Hastings East Sussex TN38 9LY

EMAIL: office@serenityprojectsltd.co.uk

PHONE: 01424 617197

Thank you for entrusting Serenity Projects with your personal information.